Full Potential Garden Services is committed to protecting your privacy and handling your personal data in a transparent and secure way.
This policy explains how we collect, use, and protect your information when you use our services or visit our website.
1. Who We Are
Full Potential Garden Services provides gardening, landscaping, and outdoor maintenance services across the local area.
If you have any questions about this policy or how your data is used, you can contact us at:
Email: info@fullpotentialgardens.co.uk
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact details – such as your name, phone number, and email address
- Address information – where services are to be carried out
- Service details – information about your garden, requests, and job requirements
- Communication records – emails, messages, or phone call notes
- Website data – including IP address, browser type, and pages visited (if you use our website)
3. How We Use Your Information
We use your data to:
- Respond to enquiries and provide quotes
- Carry out gardening and landscaping services
- Manage bookings and appointments
- Communicate with you about your project
- Improve our services and customer experience
- Meet legal or regulatory obligations
We only use your information where we have a valid legal basis to do so.
4. How We Store and Protect Your Data
We take reasonable steps to keep your personal information secure, including:
- Using password-protected systems
- Limiting access to authorised individuals only
- Keeping records only as long as necessary
We will not keep your data longer than needed for the purpose it was collected.
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with:
- Trusted suppliers or subcontractors (only where necessary to complete your job)
- Legal or regulatory authorities if required by law
All third parties are expected to respect your data and keep it secure.
6. Your Rights
Under UK data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where appropriate
- Object to or restrict how your data is used
- Withdraw consent at any time (where applicable)
To exercise any of these rights, please contact us using the details above.
7. Cookies
If you visit our website, we may use cookies to improve your experience. These may include:
- Basic site functionality cookies
- Analytics tools to understand website usage
You can control or disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.
9. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Full Potential Garden Services
info@fullpotentialgardens.co.uk
